Thursday, April 10, 2008

* Unified Communications : An Overview

· Unifies & integrates telephony based traditional communication channels like phones, fax etc with newer computing based channels like emails, A/V conferencing, Instant Messaging, VoIP telephone service etc.

· Improves communication and collaboration.

· Products participating in UC are :

  • Microsoft Office Communications Server 2007
    • § Manages real-time synchronous communication which includes instant messaging, VoIP, audio and video conferencing.
  • Microsoft Office Communicator 2007
    • Client for real-time communication which works with Microsoft Office Communications Server 2007.
  • Microsoft Exchange Server 2007
    • Manages all asynchronous communication which includes email, voice mail, faxes and calendars. Microsoft Office Outlook 2007 is the client for Exchange Server 2007.
  • Microsoft Office Communications Server 2007 Speech Server
    • IVR platform with built-in support for speech recognition and speech synthesis.
    • Supports .NET programming languages and voice Web standards like VoiceXML and SALT.
  • Hosted Services for Exchange, Messaging & Live Meeting.

· Extensible platform for customizing existing or building new clients.

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