http://www.gartner.com/it/page.jsp?id=1283413
| Top 10 Business Priorities | Ranking | Top 10 Technology Priorities | Ranking |
| Business process improvement | 1 | Virtualization | 1 |
| Reducing enterprise costs | 2 | Cloud computing | 2 |
| Increasing the use of information/analytics | 3 | Web 2.0 | 3 |
| Improving enterprise workforce effectiveness | 4 | Networking, voice and data communications | 4 |
| Attracting and retaining new customers | 5 | Business Intelligence | 5 |
| Managing change initiatives | 6 | Mobile technologies | 6 |
| Creating new products or services (innovation) | 7 | Data/document management and storage | 7 |
| Targeting customers and markets more effectively | 8 | Service-oriented applications and architecture | 8 |
| Consolidating business operations | 9 | Security technologies | 9 |
| Expanding current customer relationships | 10 | IT management | 10 |
Source: Gartner EXP (January 2010)
The green ones are new entrants to Technology list with respect to 2009.
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